Marathon Medical Return Goods Authorization (RGA)

 

Shortages and damages must be noted on the delivery receipt (BOL) at the time of receipt.  Marathon Medical must be notified within 3 days after the date of receipt.  Returns authorized by Marathon Medical may be returned within 30 days of receipt.  RGA documentation must accompany the shipment.  A restocking fee of 25% and return freight charges are charged for any products returned and product must be in “like new” condition and unopened.  Marathon Medical will evaluate all other returns on a per situation basis and will notify the customer within 2 days of the resolution decision.

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